Política de privacidad

Effective date : 10th May 2023

At COLLECT, we value the privacy and protection of our customers' personal information. This privacy policy aims to explain how we collect, use, disclose and protect the information you provide to us when you use our website.

Collection of personal information

We collect certain personal information when you visit our website or make a purchase. The information we collect may include:

• Your name, address and contact details (including your email address and telephone number).
• Payment information you provide when purchasing products from our website.
• Information you voluntarily provide to us, such as your personal preferences and comments, when you use our website or contact us.

We use the personal information we collect for the following purposes

• To process and deliver your orders.
• To contact you about your purchases or to provide you with important information about our shop.
• Enhance your experience on our website by customizing content and offers to suit your preferences.
• Respond to your requests, comments or questions.
• Inform you of special promotions, new products and upcoming events, with your prior consent if necessary

Disclosure of information to third parties

We do not sell, rent or disclose your personal information to third parties, except in the following cases : 

• Where necessary to process your order and provide the services you have requested (for example, sharing your delivery address with our carriers).
• When we are legally required to do so or if we believe in good faith that it is necessary to protect our legal rights, your safety or the safety of others, investigate fraud or respond to a government request.

Information Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, alteration or destruction. We use advanced security protocols in the collection and transfer of your sensitive information, such as payment information.

Cookies and similar technologies

Our website uses cookies and similar technologies to collect information about your use of our site. For more information on the use of cookies and how you can control them, please see our Cookie Policy.

External links

Our website may contain links to external sites that are not operated by us. We have no control over the content and privacy practices of these sites. We encourage you to review the privacy policies of these sites before providing your personal information.